Occidental Cozumel Hotel, Cozumel
About the Hotel
Occidental Cozumel is situated on the idyllic island of Cozumel, just 45 minutes from Playa del Carmen by ferry. This all-inclusive resort is nestled among tropical gardens and white-sand beaches. It features unique Mexican hacienda-inspired architecture, providing a picturesque setting for visitors.
Location
Located on San Francisco Beach, Occidental Cozumel is approximately 12.5 miles from Cozumel's town center. The resort is easily accessible via ferry from Playa del Carmen. The surrounding area is recognized as a UNESCO Biosphere Reserve, emphasizing environmental sustainability.
Rooms
The resort offers Deluxe rooms sized at 39 m², featuring two double beds or a king-size bed, and include a terrace or balcony with scenic views. Guests in these rooms enjoy amenities like a daily-stocked minibar and premium toiletries. Royal Level rooms provide enhanced luxury, with exclusive services, room service included, and private reception.
Eat & Drink
Occidental Cozumel boasts seven restaurants, including four à la carte options specializing in international, Mexican, and seafood cuisines. Guests can also enjoy two buffet restaurants and a pizzeria open until 1:30 AM. Special reservations are required for some of the more upscale dining experiences.
Leisure & Business
The resort features four swimming pools, including a family pool and a relaxation pool exclusively for adults. A wide range of activities is offered, including scuba diving classes, kayaking, and beach volleyball. Additionally, a wellness center and a fully equipped fitness center are available for guests.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Private beach
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Wind surfing
- Diving
- Snorkeling
- Canoeing
- Horseback riding
- Tennis court
- Pool tables
- Table tennis
- Fishing
Guest Parking
- Dryer
Services
- Room service
- Housekeeping
- Car rental
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cribs
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Toys
- Kids club
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Spa & wellness center
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
- Make up services
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
I absolutely loved my stay at this hotel! The rooms were impeccably clean thanks to the attentive housekeeping staff who serviced the room twice a day. The garden/jungle views from my room were simply breathtaking, although the proximity to the fountains did make it a bit noisy until the evening entertainment ended around 22:30. The room itself was spacious with a luxurious double sink, shower, and a relaxing tub.
I had a wonderful stay at the hotel, with clean and spacious rooms complemented by attentive and friendly staff. The location was great, although it could use more lighting at night. The dining experience surpassed my expectations with a fantastic variety of options. The facilities were well-kept and contributed to a comfortable stay.
I really enjoyed my stay at this hotel. The rooms were spacious and nicely designed, offering a lot of privacy due to their separate buildings nestled in lush vegetation. Although the AC didn't fully cool the room, it was still better than the outside temperature. The location was serene and tranquil, away from the town's hustle and bustle, making it perfect for a peaceful getaway. However, being a bit isolated meant needing transportation for any outings or shopping.
The hotel offers very nice and spacious rooms where we didn't feel crowded at all. The bathroom was huge and integrated well into the room layout. The soundproofing could be better, but overall, the experience was good. The service was exceptional, with always helpful and extremely friendly staff. The location, though peaceful, may require transportation for access to other places. The dining experience was enjoyable, especially by the seaside. The facilities were well-maintained and convenient for guests.
I had a fabulous time at the hotel. The rooms were spacious and meticulously checked for any missing items. The service was exceptional, with friendly and accommodating staff going above and beyond to make my vacation special. The location was breathtakingly beautiful, surrounded by manicured grounds and close to stunning reefs. The dining experience was above average, particularly at the specialty restaurants. Overall, a great stay with a few minor drawbacks.
The Royal Level hotel offers spacious and clean rooms that are perfect for a comfortable stay, although they are not close to the pools and beach area. The service provided by the dedicated staff members is outstanding, always with a smile and a can-do attitude. While the location presents beautiful surroundings and stunning beach views, it could benefit from some updates, and there are small issues with certain staff members' attentiveness. The dining experience is generally good with a variety of options, yet some dishes may not meet everyone's taste preferences.
The hotel offers spacious and gorgeous rooms that are kept very clean; however, the noise levels can be overwhelming at times. The service is professional and courteous, although there might be occasional issues with chair reservations. The location is surrounded by a fabulously maintained jungle environment, perfect for swimming and beach walks. Dining options are average, with room for improvement in variety. The facilities are well-kept and functional, providing a satisfactory stay overall.
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